Call: (12) 3923-4343 | (12) 9 8227-5150 Email: contato@envieexpress.com.br
Track a Shipment

INTERNATIONAL SHIPPING

Go around the world with Envie Express.

SHIP OBJECTS AND DOCUMENTS TO ANYWHERE IN THE WORLD

Delivery commitment

Guaranteed transit time based on your shipment destinations. Shipping to other countries with a 2 working days delivery time.

Customize your shipment

Choose the specific characteristics of your shipment: pickup service, express shipping, special handling, delivery options and others.

MAKE YOUR SHIPMENT WITH ENVIE EXPRESS

Contact us through our service channels and request your quote.

complementary or additional services

TRACKING

This is the fastest way to check the status of your shipment. Track the detailed status in real time online using the tracking code. This allows you to always be aware of the exact location of your shipment. For your convenience, Envie Express will also monitor your shipment on a daily basis, keeping it updated until the actual delivery.

INSURANCE

Envie Express, through its business partners, offers insurance to protect your shipment (except documents) in case of misplacement or damage. The insurance is based according to the invoice of the product or value declared by the customer, and in the second case, it will be necessary to analyze the value declared by the company responsible for transporting the shipment.

DOCUMENT PROTECTION

Envie Express offers document protection service through its business partner DHL. This service consists of a fixed financial compensation in case of loss or misplacement of your document. It is recommended for people or companies that need to send an original document that is expensive or difficult to obtain.

SCHEDULED DELIVERY

Express services to other countries with delivery options at specific times. Check which countries have this service available.

PACKAGING

We provide packaging for you to make your shipment with more security, practicality and economy.

REQUEST YOUR QUOTE


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    FAQ

    WHICH DOCUMENTS ARE NECESSARY FOR AN INTERNATIONAL SHIPPING?

    AWB - An international air waybill is required for each shipment, regardless of the number of packages it has. This document is also required for each destination address. Envie Express will be responsible for issuing this document. Commercial Invoice - It is required by customs authorities to release packages that are not documents. The requirements vary from country to country and depend on the type of product, the value and the quantity. For some destinations, it will be necessary to complete an additional documentation, required by the legislation of the destination country. Correctly completing the documentation will help customs authorities to process your shipment more efficiently. Contact us and we will inform you if any additional documentation is needed.

    CUSTOMS DUTY

    All import and export shipments are subject to tax analysis and taxation, according to the tax rules of each country. We cannot predict the costs, only after shipping and in case of customs inspection that the customer (recipient) will be notified.

    DOCUMENT PROTECTION

    If you are sending valuable documents such as passports, visas, documents for dual citizenship cases or regulatory certificates, you can opt for the additional document protection service. In the event of a loss of a document shipment via DHL Express, a fixed compensation (check at the time of shipment) will be paid regardless of the cost of replacing the document – there is no need to estimate or state the value of documents.

    HOW TO TRACK A SHIPMENT

    Access our website – www.envieexpress.com.br – and, with the tracking code in hand, click on the "track a shipment" button located in the upper right corner of the page. Identify the company (DHL, UPS and FEDEX) through which you sent the package and see the status. If your question has not been answered here, please contact us and submit your question. Requests are answered within 1 working day.

    If your question has not been answered here, please contact us and submit your question. Requests are answered within 1 working day.
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