Find out what content is not accepted for shipments: - Explosive, radioactive, easily flammable and other dangerous substances; -Substances for prohibited use, such as cocaine, opium, morphine and others; - Live animal; - Dead animal, animal bones and ashes; - Weapons or ammunition (check our exclusive service for this type of transportation); - Products protected by environmental law.
Forwarder: If an individual, the following are required: Identity Card and Taxpayer Identification Number; If legal entity: National Register of Legal Entities, corporate name and state registration (if any). Recipient: If an individual, the following are required: Identity Card and Taxpayer Identification Number; If legal entity: National Register of Legal Entities, corporate name and state registration (if any). For national shipping, a copy of the forwarder's identification document will be filed, which is mandatory under Brazilian law. In addition to the information above, you will need the full address (with zip code), contact name (when legal entity), phone and email.
Access our website – www.envieexpress.com.br – and, with the tracking code in hand, click on the "track a shipment" button located in the upper right corner of the page. Identify the company (DHL, UPS and FEDEX) through which you sent the package and see the status.